Altman Foundation

Lenox Hill Neighborhood House; Search and Care

Working independently, together, and with other consortium partners, Lenox Hill Neighborhood House and Search and Care provide services and support to frail, often homebound, seniors in East Harlem and other areas of Manhattan’s east side. The NYC Department for the Aging supports these services through the East Side Case Management Consortium, while private funders, including the Altman Foundation, support the ability of both agencies to offer an even broader range of support to an expanded number of seniors. The goal is to enable seniors to remain in their homes, avoid nursing home placement, and reduce hospital stays and readmissions to the extent possible.

Results

  • Lenox Hill and Search and Care have forged a mutually beneficial partnership, pooling their expertise and capacity in order to offer responsive, robust, and comprehensive support to frail, often homebound, seniors on the east side of Manhattan;
  • Lenox Hill offers a range of quality professional resources in areas such as social work, health, legal assistance, economic security and financial management, while Search and Care offers a uniquely in-depth model of wrap-around home-based support enabling seniors to live at home safely and with dignity;
  • Over the past three years, this Lenox Hill-led “consortium model” has fostered cross-agency learning and referral and the ability to match new and returning seniors selectively to the most appropriate services, capacity, and expertise available;
  • In the same period, Search and Care has successfully expanded its capacity and program reach into an under-served area of East Harlem, enabling it to serve 548 seniors who would not otherwise have had access to in-depth at-home support; and
  • In three years, the East Side Case Management Consortium (comprised of Altman grantees Lenox Hill and Search and Care and other case management partners) provided comprehensive in-home assistance to more than 2,000 individual seniors, while Lenox Hill itself provided multiple services to 875 individual seniors and Search and Care provided home-based support to 1,186 individual seniors during this same period.

Looking Ahead

With an aging population, it is more important than ever that NYC’s frail seniors be able to obtain the services, benefits, and supports needed to enable them to live and manage their affairs at home for as long as possible. Lenox Hill Neighborhood House and Search and Care are working together to model and expand access to the best-quality case management services available.

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